As tax season approaches, we often receive multiple requests for W-2 guidance. Here are the most popular questions asked and their answers. For any other W-2 or payroll inquiries, please contact payroll via the IT Service Center call line or via email at email@example.com.
When will I get my W-2?
W-2's are made available in ADP.
You can access your W-2 by logging into your ADP iPay Statements and clicking the W-2 Button at the top of the screen.
I forgot my password to log in to ADP.
Please email or call the IT Service Center at ITServiceCenter@paradies-na.com or 888-701-4300, then select Option 1.
I no longer work for Paradies. Can I still access my paystubs/W-2 online?
Yes. ADP iPay Statements remain accessible to former associates up to 3 years after their last day of employment.
If I change my address now, will my W-2 be mailed there?
All W-2 mailings occur based on information in the payroll records as of 1/14/16. If your address changed after that date, you need to immediately update your information in ADP Self-Service.
If you current address was not in the system as of the mailing date of 1/14/16, you will need to access your W-2 through ADP iPay Statements.
Can you email my W-2 or fax my W-2?
No; due to the risk of identity theft, we do not distribute sensitive documents of this nature via email or fax, even if a verified associate makes the request.